Lizard Lick Lighting Commercial LED Lighting Fixtures Logo

Lizard Lick Lighting Commercial LED Lighting Fixtures Logo

Frequently Asked Questions

How fast can Lizard Lick Lighting deliver my order?

Provided all product ordered is in stock, orders typically deliver in 5 to 7 business days. For more immediate delivery needs, please contact customer service to confirm product availability and shipping method options.
Special orders typically ship within 10-15 days.


What methods of payment does Lizard Lick Lighting accept?

Visa, MasterCard, Discover, and American Express credit cards are accepted. Payment by cashier's check, Business Check, or personal check are also acceptable providing the order is placed directly with a Customer Service Rep. Please note an order paid with a Business check and Personal check will be held until all funds are available, resulting in an order processing delay of up to 2-weeks. Your order will ship the day after funds clear.


What happens if my order is lost or damaged?

Lizard Lick Lightings ship products securely through recognized company LTL’s. It is rare that an order is lost or damaged. In the instance that loss or damage has occurred, our Customer Service Department is available to assist with a resolution.


Will Lizard Lick Lighting sell my name and address to other companies?

Never. Customer information provided is used solely by Lizard Lick Lighting to serve our customers in the best and most efficient manner possible. Your security is important to us and we do not sell our mailing list to anyone.


How do I know it's safe to submit my credit card number?

Lizard Lick Lighting takes our customers' security seriously. Credit card payment is made in a secured area of our website. Personal information is encrypted and credit card numbers are not stored in our system.

Your data is stored through Magento’s data storage, databases and the general Magento application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Magento stores your credit card data. Your credit card details are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

To read more about the security protocols in place at Lizard Lick Lighting through Magento, please visit our Privacy Policy page.

If preferred, personal information can also be submitted over the phone for order placement with a Customer Service Representative on 1 (805) 529-5682 or email customerservice@lizardlicklighting.com


Credit Terms / Finance

If interested in ordering product on credit, please contact a customer service representative to discuss credit options on contact our Sales Team on 1 (805) 529-5682 or email sales@lizardlicklighting.com